Terms of Service
Welcome to Voyagers Universe. By using our site and joining our programs, you agree to follow these simple rules designed to keep our learning community safe, fun, and respectful for all children and teenagers. Our terms cover how we interact during live sessions, the use of educational materials, and parent responsibilities to ensure the best possible experience for every student.
Refund Policy
We want every student to have an amazing learning experience. Our refund policy is designed to be fair and transparent, outlining the timelines and conditions for session cancellations and course withdrawals. Parents can review our clear guidelines to understand how we support transitions and changes in your child's educational journey.
Cookie Policy
At Voyagers Universe, we use cookies to improve your family's experience and ensure our learning platform remains safe and efficient. These small digital tools help us remember your preferences and understand how parents and students interact with our site. Parents can manage or disable cookies through their browser settings at any time, though some features may work best with them enabled.
Data Retention and Disposal Policy
How We Store Data
Voyagers Universe stores student and parent data using industry-standard encrypted cloud storage. All personal information, including names, contact details, and progress reports, is kept in a secure digital vault accessible only to authorized educational staff.
Retention Period
We keep your data for the duration of the student's enrollment plus one year. This allows us to maintain academic records for transition reports. After this period, or upon a specific parent request for account closure, the data enters our disposal cycle.
Intellectual Property Policy
At Voyagers Universe, we believe in the power of creativity. All educational materials provided in our programs remain the property of Voyagers Universe, while we encourage students to take pride in and share the original works they create during our sessions. This policy ensures a respectful environment for original thought and the collaborative protection of our unique learning community's assets.